Lune

CSCW2021Top-tier venue

A Comparative Study of Dark Patterns Across Web and Mobile Modalities

Johanna Gunawan, Amogh Pradeep, David R. Choffnes, Woodrow Hartzog, Christo Wilson

2021Year
128Citations
15Top-tier citations

Abstract

Dark patterns are user interface elements that can influence a person's behavior against their intentions or best interests. Prior work identified these patterns in websites and mobile apps, but little is known about how the design of platforms might impact dark pattern manifestations and related human vulnerabilities. In this paper, we conduct a comparative study of mobile application, mobile browser, and web browser versions of 105 popular services to investigate variations in dark patterns across modalities. We perform manual tests, identify dark patterns in each service, and examine how they persist or differ by modality. Our findings show that while services can employ some dark patterns equally across modalities, many dark patterns vary between platforms, and that these differences saddle people with inconsistent experiences of autonomy, privacy, and control. We conclude by discussing broader implications for policymakers and practitioners, and provide suggestions for furthering dark patterns research.

Ask about this paper

Ask your agent about it.

Lune has read the top-tier papers around this one, so every answer names the papers it rests on.

Questions to start from

Your agent calls

Lunesearch_papers

Ask in Lune

Free to start. No credit card required.

lune papers get 12d667d3-b277-4f7b-950a-e123ef3df795

Cited by top-tier papers15

Ask how each one uses it

Related papers

Dusk over the sea between two cliffs drawn in fine vertical lines