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Videoconference and Embodied VR: Communication Patterns Across Task and Medium

Ahsan Abdullah, Jan Kolkmeier, Vivian Lo, Michael Neff

2021Year
91Citations
15Top-tier citations

Abstract

Fig. 1. Frames from the video log showing participants interacting over video conference (left) and in embodied virtual reality (right) while discussing an apartment floor plan.

Videoconference has become the dominant technology for remote meetings. Embodied Virtual Reality is a potential alternative that employs motion tracking in order to place people in a shared virtual environment as avatars. This paper describes a 210 participant study focused on behavioral measures that compares multiparty interaction in videoconference and embodied VR across a range of task types: a factual intellective task, a subjective judgment task and two negotiation tasks, one with visual grounding. It uses state-of-the-art body, face and finger tracking to drive the avatars in VR and a carefully matched videoconferencing implementation. Significant behavioral differences are observed. These include increased activity in videoconference related to maintaining the social connection: more person directed gaze and increased verbal and nonverbal backchannel behavior. Videoconference also had reduced conversational overlap, increased self-adaptor gestures and reduced deictic gestures as compared with embodied VR. Potential explanations and implications are discussed.

CCS Concepts: • Human-centered computing → Empirical studies in collaborative and social computing.

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