RePALM: Popular Quote Tweet Generation via Auto-Response Augmentation

A quote tweet allows users to share others' content and add their comments. To help users write a quote tweet with better public engagement, we study the popular quote tweet generation task. It aims to generate quote tweets with higher popularity reflected by more likes, replies, and retweets. Despite the exceptional language generation capabilities of large language models (LLMs), limited work has examined how LLMs can learn the popularity of text to engage the public better. Consequently, we propose a novel Response-augmented Popularity-Aligned Language Model (RePALM) to align language generation to popularity by leveraging readers' insights from augmented autoresponses. Here, we employ the Proximal Policy Optimization framework with a dualreward mechanism to jointly explore the quote tweet's popularity and consistency with the auto-responses. For experiments, we gathered two datasets of quote tweets with external links and others' tweets. Extensive results show the superiority of RePALM over advanced language models without response augmentation. * *Corresponding author Source Message: ChatGPT-A Silver Bullet for Your Customer Support Org? Language models like ChatGPT can write blog posts, hold conversations, and even pass the bar. A Popular Quote Tweet (manually written): Will ChatGPT replace customer support teams? At @users, we've already deployed language models like ChatGPT to help support orgs like ... at scale. Learn what this means for you and how your company can stay ahead. LLaMA2-Chat: Pondering the future of #customersupport: Will #ChatGPT be the silver bullet for orgs? #AI #languagemodel ChatGPT: Revolutionizing Customer Support with Chat-GPT! Discover how language models like ChatGPT are not just conversing and blogging, but also acing legal tests. Is this the future of customer service? #ChatGPT #CustomerServi-ceInnovation #AIRevolution RePALM: Just set up my ChatGPT and I'm blown away by its capabilities! Just learn and try it on your customer support team. Will it replace human agents? Maybe not, but it's definitely a game-changer for customer service. #ChatGPT