ACL2025
Can Community Notes Replace Professional Fact-Checkers?
Nadav Borenstein, Greta Warren, Desmond Elliott, Isabelle Augenstein
Abstract
Two commonly employed strategies to combat the rise of misinformation on social media are (i) fact-checking by professional organisations and (ii) community moderation by platform users. Policy changes by Twitter/X and, more recently, Meta, signal a shift away from partnerships with fact-checking organisations and towards an increased reliance on crowdsourced community notes. However, the extent and nature of dependencies between fact-checking and helpful community notes remain unclear. To address these questions, we use language models to annotate a large corpus of Twitter/X community notes with attributes such as topic, cited sources, and whether they refute claims tied to broader misinformation narratives. Our analysis reveals that community notes cite factchecking sources up to five times more than previously reported. Fact-checking is especially crucial for notes on posts linked to broader narratives, which are twice as likely to reference fact-checking sources compared to other sources. Our results show that successful community moderation relies on professional factchecking and highlight how citizen and professional fact-checking are deeply intertwined.