ACL2026
Simulating Crisis Cognition: A Computational Framework for Hypothesis Generation in Crisis Communication
Changsen Yuan, Yanghao Zhou, Chong Feng, Ge Shi
Abstract
Large Language Models (LLMs) have demonstrated remarkable fidelity in simulating social dynamics, yet using them to inform high-stakes crisis policy requires rigorous causal evaluation. We introduce CRISIS COGNITION, a framework rooted in generative Structural Causal Models (SCM) that functions as an insilico hypothesis generator. By coupling realworld telemetry with 1,813 agents, we conduct a counterfactual simulation to evaluate communication strategies. Unlike prior descriptive work, we employ a Stratified Analysis to strictly control for personality confounders. Our simulations generate a computational hypothesis: within the LLM's generative process, emotional scaffolding serves as a functional prerequisite to unlock valid reasoning paths for high-neuroticism agents. Crucially, we identify a "Sedative Effect" in simultaneous interventions, confirming that the sequence of support is as vital as the content. This framework provides a rigorous testbed for evaluating strategies before human-subject trials.